When was the last time your doctor spent a full HOUR with you? We've refined the healthcare treatment model to allow us to spend the time needed to provide effective, patient-centered, and individualized care.

Due to focused care and convenient delivery of services, you can expect a more expedient route to recovery, requiring fewer sessions to reach your goals. Essentially, you get significantly more value in each session, leading to reduction in overall appointments and improved results. You will often realize the difference before we even meet!

The healthcare system has changed over the years due to negative insurance reimbursement rates. Many clinics require their clinicians to see a high volume of patients per day. This results in them working with multple patients at the same time or utilizing the assistance of an assistant or aide who are not required to have a bachelors degree. At REFINED, you will spend the entirety of your session with a Doctor of Physical Therapy.

You will have direct access to your Doctor of Physical Therapy throughout the entirety of care. If a question or concern comes up you are encouraged to reach out and will receive a response in a timely manner.

Massachusetts has Direct Access for physical therapy, meaning you can receive physical therapy services without consulting your MD. Your physical therapist has your best interests in mind and will refer to you an MD or other specialty if it may be appropriate. This first point of contact enables patients to begin feeling better sooner, as they are not subjected to the lengthy process being passed around from one specialist to another.

This model enables us to treat you in a way that will get you better faster without restrictions from insurance companies. We have your best interests in mind and determine how you are treated based on your needs, rather than the insurance company dictating your care. Negative reimbursement trends imposed by insurance companies place a financial stress on insurance-based providers. This results in increased patient volume and decreased time spent with the patient. Insurance companies often put limitations on reimbursement for various treatment techniques and areas of the body that are authorized for treatment which restricts the ability to treat the root cause of the problem. This limits full rehabilitation potential and results in recurrent symptoms and injury. It is the philosophy of REFINED PERFORMANCE that the individual should have control over their care, and having contractual agreements with insurance companies imposes limitations.

We prioritize our bodies, our health, and our wellness as we understand the contribution to overall quality of life. Your therapist is practicing what they preach, and can empathize with your frustrations and your motivation. We have passion for assisting others to live out their best life.